Frequently Asked Questions

FAQS

HOURS, RESERVATIONS, AND TOURS

WHAT ARE YOUR HOURS OF OPERATION AT THE BARKINGTON?
  • Monday–Friday: 7 am – 6:30 pm
  • Saturday: 9 am–5 pm
  • Sunday: 3–6 pm
  • Our lobby is closed on the following holidays, so therefore we can not accommodate arrivals or departures on: New Year’s Day, Independence Day, Thanksgiving Day, and Christmas Day.

If you are new to The Barkington click the “New Client Registration” button on our home page to add yourself to our online portal. From there, you can request a boarding reservation or day camp reservation. Or simply stop by or give us a call and we will be glad to help!

If you’re already registered with us, click the “Book now” button on our home page to log onto your portal and request a reservation or give us a call and we can help!

  • The Barkington requires that all pets be up to date on required vaccines before staying in our hotel rooms or attending day camp. See our vaccine requirements on the about page.

  • Canine Guests 4 months and older must meet all of the vaccination requirements before a reservation can be made.

  • Puppies must be at least 12 weeks of age and have completed their first two series of vaccinations including the bordetella vaccine before a reservation can be made.

  • Vaccination documents can be emailed to thebarkington@gmail.com

Deposits- Due to high demand at The Barkington during we have a strict policy on cancellations during this time. During this time, you may cancel your reservation, with no penalty, up to 5 days prior to your check-in time to have your deposit refunded. Any cancellations after that time period will forfeit their 20% deposit.

During Thanksgiving and Christmas, a $5 peak-season rate applies to accommodate higher demand, staffing needs, and operational costs.

Yes! We may be The Barkington, but we also love kitties

Yes! We love guests. Please call ahead or schedule a tour anytime during business hours

  • yes! we have a 24 hour overnight attendant for your comfort
  • Yes, our entire facility is lined with a perimeter fence for security, including more fenced in areas inside of the perimeter fence for max security
  • The Barkington also provides a midnight potty break so one of our professionally trained concierge will be checking on your pet late night for added comfort

FAQS

VACCINATIONS

WHICH VACCINATIONS ARE REQUIRED FOR MY DOG TO STAY?
  • Rabies – Current in the last year for puppies and past year to 3 years for adults depending on the vaccination provided

  • DHPP – Current in the last year for puppies and past year to 3 years for adults depending on the vaccination provided.

  • Bordetella – Current in the last year, or 6 months depending on the vaccination provided.

  • All canine guests 16 weeks (4 months) must provide proof of current vaccinations. Titers are accepted with proper documentation.

  • Puppies must be at least 12 weeks of age and have completed their first two series of vaccinations including a bordetella vaccine.

    You or your veterinarian may email the documentation to thebarkington@gmail.com

FAQS

ARRIVAL AT THE BARKINGTON

WHAT DO I BRING WITH MY DOG ON DAY OF ARRIVAL?
  • Food from home in a sealed and labeled container

    • In the event your pets food runs out or you don’t do not bring food we will serve your pet our house food : sensitive stomach salmon. Please be aware you will be charged three dollars per meal
  • Medication
    • Medications must come in original prescription bottle labeled with dosage and frequency
    • The Barkington care team is trained to administer any type of medication for $2 per day up to 4 doses per day.
  • Collar, leash, and/or harness. We will keep your pet’s collar and leash in their designated suitcase during their stay.

  • Hard Chew Toy (New or in new-like condition)

  • The Barkington provides clean and comfortable bedding for each pet. In order to maintain a sanitary and controlled environment, outside bedding is not recommended.

  • You will be asked to sign off on all the items that you bring at Check-In to ensure that all the items are accounted for during your pet’s stay and at Check-Out.

FAQS

HOTEL GUESTS AT THE BARKINGTON

CAN PEOPLE STAY AT YOUR HOTEL?

Sorry, nope! The Barkington is comfortable enough for humans, but we are only for pets!

Depending on your type of reservation, different amenities are included. But ALL Guests receive:

  • 4-outdoor play/potty breaks
  • Midnight potty break

  • Daily maid service with love to give

  • Fresh water at all times

  • Room service provides up to 3 meals per day

  • Choose from a wide variety of customizable amenities – Create your own Barkington experience!

Pet guests may be checked in anytime during Lobby Hours, but we request that your drop-off and pick-up time be schedules with our concierge to avoid extra charges

FAQS

DAY CAMP

DAY CAMP

Day: camp is a cage free, supervised environment where multiple, compatible dogs play together in our indoor/outdoor play areas. We have 5 large play areas to separate small, medium, and large dogs and temperaments. All groups will be rotated throughout the day to the outdoor play area. Every dog will attend an Evaluation Day, where we check the dog’s temperament, play style, and energy levels. Daycare is available 7 AM to 6:30 PM Monday through Friday and 9 am to 5 pm on Saturday. No daycare on Sunday.

We do accept drop-ins, as we know things come up and there are lots of things to do here in beautiful Wilmington, but we highly recommend reservations, especially during the Peak/Holiday seasons. We may have to turn away dogs if we reach the ratio of dog to staff members, SAFETY FIRST!

For boarding dogs, that’s okay! We can alter your reservation to have private potty & exercise breaks. The Barkington wants to ensure the safety of all pet guests staying at our facility, as well as providing quality care for your pet. All Day Camp dogs MUST be social, up to date, and fixed by 8 months to play with others.

For daycare group play, we cannot accept any females in heat

Yes, we can accept in-tact males for daycare younger than 8 months

FAQS

SALON & SPA SERVICES

SPA SERVICES

The Barkington offers a wide variety of grooming services to pamper your pet! These can be added on to your pet’s hotel stay, Day camp OR a walk-in! Please call our friendly Concierge at 910-769-3568 for more information